Privacy Policy
Last Updated: April 16, 2025
At Legal Way, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our client portal.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register for our client portal
- Fill out a contact form on our website
- Request consultation or legal services
- Subscribe to our newsletters or updates
- Provide feedback or contact our support team
The types of information we may collect include:
- Personal identifiers (name, email address, phone number)
- Professional or employment-related information
- Payment information for services rendered
- Information related to your legal matters
Client Portal Access and Security
Our client portal provides secure access to your case information, documents, and communication with our legal team.
- Access to the client portal is protected by secure authentication measures
- Your account credentials should be kept confidential
- We implement appropriate technical measures to protect your information
- Portal activity is logged for security and service improvement purposes
- We may use cookies and similar technologies to enhance your portal experience
Communication and Notifications
We use various communication channels to keep you informed about your legal matters:
- Email notifications regarding case updates, appointments, and important documents
- WhatsApp notifications for time-sensitive matters and immediate communications
- SMS notifications for urgent matters when necessary
- Portal notifications within our secure client platform
By providing your contact information and using our services, you consent to receiving these communications. You may opt out of certain communication methods by adjusting your preferences in the client portal or by contacting us directly.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing legal services and managing your cases
- Communicating with you about your legal matters
- Processing payments and managing billing
- Improving our website, services, and client portal
- Complying with legal obligations and professional responsibilities
- Protecting against fraud and unauthorized transactions
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client files and related information are retained in accordance with legal and professional obligations.
Third-Party Disclosure
We may share your information with third parties only in the following circumstances:
- With your consent or at your direction
- To comply with legal obligations or respond to legal process
- To protect our rights, privacy, safety, or property
- With service providers who assist in our operations and services
- In connection with a business transition such as a merger or acquisition
All third-party service providers are required to maintain the confidentiality and security of your information.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing or receiving a copy of your information
- Correcting inaccurate information
- Deleting certain information
- Restricting or objecting to certain processing activities
- Withdrawing consent for future processing
To exercise these rights, please contact us using the information provided at the end of this policy.
Analytics and Tracking
We use Firebase Analytics and Crashlytics to help us understand how visitors interact with our website and client portal, and to improve the performance and user experience of our services. These tools collect information such as usage patterns, performance data, and system crash reports. All analytics data is collected and processed in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: info@legalway.me
Phone: +961 1 987 797
Address: Beirut, Lebanon